This page gathers, in one place, the facts about the business behind venturelegalhub.com: who we are, where we are registered, how to reach us, when we work, and how the paid side of the site operates. We publish it because founders are trained — correctly — to ask who is on the other side of a document before relying on it. Here is who is on the other side of ours.
Legal Identity and Registration
The site is owned and operated by Venture Legal Hub LLC, a limited liability company organized and registered in the State of New Jersey, United States. The company is in good standing, and its registration can be verified through the business entity search maintained by the New Jersey Division of Revenue and Enterprise Services, which is the public registry for businesses formed or registered in the state. If you are doing diligence on us — a habit we encourage in every other context, so we can hardly object here — that registry entry is the authoritative source for our formation and standing.
Venture Legal Hub LLC is the legal entity that publishes the guides, operates the contact form, sells the premium downloads, and is a party to the site terms, the privacy policy, and the refund policy. When you buy a guide or write to us, that is the company you are dealing with.
Offices and Addresses
Our registered and principal address in the United States is:
Venture Legal Hub LLC
101 Hudson Street Suite 2100
Jersey City, NJ 07302
We also maintain a Japan office, which handles research correspondence and reader support for our Japanese-language inquiries and keeps the publication schedule moving while Jersey City sleeps:
Venture Legal Hub Japan
1-4-1 Azabu-Juban
Minato-ku, Tokyo 106-0045
Japan
Postal mail sent to either address reaches us. For anything time-sensitive — refund requests, privacy requests, corrections to published guides — email is faster and is the channel we monitor continuously.
Phone and Email
Our U.S. line is +1 (201) 396-7814, answered during Jersey City business hours. Our Japan line is +81 (3) 3440-7812, answered during Tokyo business hours. Voicemail left on either line is transcribed into the same editorial inbox as email, so an email will usually get you a faster and better-documented reply.
Email is our primary channel. For editorial questions, corrections, privacy requests, refund requests, and general inquiries: research@venturelegalhub.com. For matters specific to the Japan office, including Japanese-language correspondence: azabu@venturelegalhub.com. Both addresses are read by people who work on the guides, not by an outsourced support desk, which is why replies sometimes take a day and why they are worth the wait.
Who Runs the Site
The Managing Partner of Venture Legal Hub LLC is Marcus Chen, who is also the site's editor and principal author. Marcus spent four years at a large corporate law firm drafting venture financing documents — term sheets, stock purchase agreements, the full closing sets — before leaving to found a startup of his own, where he signed a term sheet he only half understood and spent the following years learning why that mattered. Venture Legal Hub is the reference he wished had existed at that signing table: the same documents, explained from the founder's side of the table, in language that respects the reader's intelligence without requiring a bar card.
Every guide on the site passes through his edit, and the byline voice you read across the guides is his. Corrections, when they are needed, are logged publicly on the corrections page rather than silently patched, because a resource about legal precision should practice it.
What the Business Does — and Does Not Do
Venture Legal Hub is a legal information resource hub. We research the legal mechanics of building and funding startups — incorporation, intellectual property assignment, SAFE agreements, term sheets, due diligence — and we publish what we find as long-form written guides. Most of the site is free. Deeper reference material is sold as premium digital guides. That is the whole business model: research, writing, and the sale of downloads.
We are not a law firm, and nothing about this business involves the practice of law. We do not offer legal services, legal advice, document review, document drafting for clients, representation, or referrals-for-a-fee. We do not have retainer agreements, engagement letters, or client files, because we do not have clients in the legal sense — we have readers and customers. If you need an attorney, you need an attorney, and no purchase from us changes that. This distinction is stated on every page of the site and restated here because it defines the boundary of what you are buying when you buy from us: carefully researched general information, not counsel.
Hours of Operation
The Jersey City office operates Monday through Friday, 9:00 a.m. to 5:30 p.m. Eastern Time, and is closed on U.S. federal holidays. The Tokyo office operates Monday through Friday, 9:30 a.m. to 6:00 p.m. Japan Standard Time, and is closed on Japanese national holidays. Because the two offices' working days barely overlap, email sent to either address is typically answered within two business days regardless of when you send it — and refund and privacy requests are triaged faster than that.
The website itself, including guide delivery, runs around the clock. Premium guides are delivered automatically, so a purchase made at 2 a.m. on a Sunday arrives at 2:01 a.m. on a Sunday. What the hours above govern is the humans: phone calls, and correspondence that requires a person to read and think before replying.
How Premium Guides Are Sold
Premium guides are digital downloads priced between $29 and $49, depending on length and depth. Each is sold directly on this site through a checkout that asks for exactly two things: payment and an email address for delivery. There are no subscriptions, no memberships, no upsell funnels, and no recurring charges of any kind. The price shown on the page is the price charged; we do not add fees at checkout, and applicable taxes, where required, are included in or added to the displayed price before you confirm.
Payment is by major credit or debit card at checkout. We never see or store your full card number — the payment is processed at the point of sale, and what reaches us is your email address, an order reference, and the amount. Every purchase is covered by the refund policy: a full refund within thirty days, no questions asked, by email.
How Guides Are Delivered
Delivery is immediate and by email. When your payment clears, a message is sent automatically to the address you provided at checkout, containing a download link for the guide as a PDF file. The link is tied to your order and remains active, so you can re-download the file if you lose it, replace a computer, or accidentally delete the attachment. If the email does not arrive within a few minutes, check the spam folder first — automated purchase mail is the genre spam filters love most — and then write to research@venturelegalhub.com and we will resend the link manually, usually the same business day.
When a guide you purchased is substantively updated — a statute changes, a market standard shifts — we send the updated file to the same email address at no charge. Buying a guide means buying the current edition and its maintenance, not a snapshot that ages in a drawer.
Correspondence and Response Times
Because every inquiry lands in the same editorial inbox, we triage by urgency rather than by order of arrival. Refund requests and privacy requests are answered first, typically within two business days. Corrections to published guides come next — a factual error in a guide is a defect in the product, and it gets priority over everything except money owed back to a customer. General questions, topic suggestions, and press inquiries are answered as research time allows, usually within a week. If your message requires a considered answer about the content of a guide, the reply may take a few days longer, because the person answering it is the person who wrote it.
We do not use ticket numbers, auto-responders pretending to be people, or outsourced support. If you receive a reply from this company, a person at this company wrote it. The trade-off for that arrangement is the response times above; we think it is the right trade, and the refund policy exists partly so that slow correspondence never costs a customer money.
Editorial Independence
The site carries no advertising, no sponsored content, no affiliate links, and no paid placements of any kind. No law firm, fund, or service provider pays to be mentioned in a guide, and none ever will. When a guide recommends a course of action — file the 83(b), resist the participating preference — the recommendation comes from the research and the author's experience, and the company's only revenue interest in it is that you found the guide worth reading or buying. This is stated here, on the business page, because independence is a fact about how the business is financed, and facts about financing belong in a business disclosure.
A Note on Representations
Everything on this page is a statement of fact about the business as of the date posted below: the entity, the registration, the addresses, the people, the hours, and the sales process. If any of it changes — a new office, a new managing partner, a change in how guides are sold — this page is updated to match. If you believe something here is inaccurate, that is a correction request, and the corrections process applies to this page the same as to any guide.